Customizing the Timeout Values (Macintosh Server)
By Jesse Wiegand 11/27/02
consult a PrintPoint representative before performing any of the steps in this
The purpose of this tutorial is to give instructions on
changing the Timeout Value’s within the 4D Server application and the
PrintPoint Client application. This is to be done only if you are having
excessive timeout errors from within the application. It should be noted that
this is a “Possible” fix to the issue but has not been thoroughly tested and is
not guaranteed to fix the problem.
From the PrintPoint server:
sure there are no clients logged onto the Server Application.
“Database Properties” from the file menu. You will see the “Database
Properties” window. From within that window, select the 3rd tab
from the right. Your window should look like the below window. In the
“Client/Server Connections Timeout” section, choose “No Timeout”. Then
the “Customizer” application. It is located in the “ “System” folder ®
“Preference” folder ® “ACI” folder
Customizer is open, from the “File” menu select “Open”. From the “Select
the file to customize…” window go to the ACI folder and select the
“tcp.opt” file. The ACI folder is located in your System Folder ®
the “Chooser:tcp.opt” window double click on <Preferences> icon.
- In the
“Preferences:tcp.opt” window change the “Timeout” to 1800. Then close the
From the “File” menu select “Quit”. When prompted, click on
Now you will need to adjust the “Timeout” settings on your
clients and restart your Server application.